Privacy policy
Last updated: July 12, 2026
Liora Lovedoll highly values your data privacy. This Privacy Policy clarifies our brand identity, the ways we collect, share and utilize your personal data, as well as the security measures we adopt to protect your private information.
We recommend you read this policy in full to fully understand how your data is handled. If you have questions or concerns regarding our use of your personal information, please reach out to our support team via email: support@lioradoll.com.
Who We Are
Liora Lovedoll is a trusted designer and vendor of premium lifelike companion dolls, operating our official independent online store at lioradoll.com. To learn more about our brand background, you can visit our dedicated About Us page.
What Personal Data Do We Gather From Customers?
We only collect your personal information to continuously upgrade our products and shopping services, delivering a smoother, more personalized browsing and purchasing experience for you. All data we store falls into two core categories:
Information You Voluntarily Submit
We receive and save all content you send to us related to our products, services, product reviews and consultation messages. This mandatory information submitted during checkout includes your full name, billing address, delivery address, email, contact phone number, plus optional account details such as custom usernames and login passwords. These details are essential for maintaining your member account and processing every order normally.
Automatically Collected Data
This category covers behavioral records generated when you browse our website, alongside technical data including your device IP address and browser model. We capture such data through cookies and similar tracking identifiers, solely to optimize page loading speed and deliver a seamless website experience.
How Do We Utilize Your Personal Information?
We collect your private data to operate our store, interact with customers and iterate our product lines, so we can provide comprehensive, high-quality shopping services for you. The specific usage scenarios are listed below:
- Product Order & Delivery Processing
We require your personal details to complete order submission, payment confirmation and item shipment. Your name, residential address, contact info and account credentials are necessary to arrange private delivery to your designated location.
- Respond to Customer Service Requests
Our support team will reference your stored information to efficiently resolve all after-sales demands, including product consultation, refund applications and complaint handling.
- Secure Payment Authorization
We collect your payment method details to complete fund settlement, while conducting real-time verification to block fraudulent payment behavior and protect your property safety.
- Member Account Creation & Management
When you register a member account on our site, we will ask for your personal data to build your exclusive profile. This information will also be auto-filled during subsequent checkout processes to save your operation time.
- Marketing & Promotional Notifications
During account registration, you may choose to opt in or opt out of our marketing emails. If you agree to receive promotional content, we will retain your contact information to send new product updates and exclusive discount offers.
Generally, we retain your personal data collected for the above purposes until legal storage requirements expire, such as after you permanently close your member account. For tax and accounting compliance, we will still reserve core records including your name, email, billing and shipping addresses for a fixed number of years as required by law.
About Cookies & Digital Identifiers
We deploy cookies and unique identifiers to optimize the stability and fluency of our website operation. Cookies function to locally save your preference data, eliminating repetitive input during repeated visits.
- When you leave product reviews, your name, email and personal website link (if applicable) will be saved via cookies for one year. The next time you post a comment, these basic fields will auto-populate automatically.
- When you first access our site, a cookie will record your cookie consent selection. This file contains no private personal data and will be cleared once you log out or close your browser.
- Login cookies store your account credentials and display preference settings: standard login sessions last 2 days, while display preference data is stored for 1 year. If you tick the "Remember Me" box at login, your account access will remain valid for 14 days, allowing direct access without retyping passwords. All login cookie data will be fully erased after manual logout.
- If you publish articles or product notes on our site, a temporary cookie will save the ID of your published content, which expires after 24 hours.
Will Liora Lovedoll Share Your Personal Information?
Under no circumstances will Liora Love Dolls disclose your personal data to external third parties without your explicit consent. Customer privacy data is the core foundation of our business, and we will never sell any user information to outside organizations. Only internal store administrators and customer service managers are authorized to view your submitted information; these staff can only access data to complete internal work including order fulfillment, refund processing and after-sales support.
The specific data stored, shared and retrieved by your store varies based on your activated site settings and plugins. If you need strict control over data sharing scopes, we suggest consulting a professional legal advisor to adjust disclosure clauses as needed. Your personal data will only be collected when you complete the checkout process on our official site.
Outside our internal team, third-party media platforms may capture your data only when you interact with embedded images or videos attached to our blog articles. External media sites deploy their own cookies to track visitor behavior, which may link your browsing records to your accounts on those platforms if you hold registered accounts there. Their tracking rules operate independently from our website.
Will Couriers or Payment Banks See What I Purchased?
Many customers worry that order details will be exposed to payment institutions or delivery carriers. We guarantee all order content is strictly confidential, with zero sensitive product information printed on shipping labels or bank billing statements. We adopt fully neutral, unmarked packaging and anonymous billing channels to shield your purchase information during all logistics and payment links. Your privacy protection is always our top priority when shopping with us.
How Secure Is Your Personal Information?
Liora Lovedoll attaches great importance to the security of all user data. Your order records and personal details are stored on our exclusive internal server system, with multi-layer encryption to prevent unauthorized external access.
If you hold a registered account or have left comments on our site, you may submit a request to export all personal data we have stored about you, or ask us to fully delete your private records from our system. This request excludes data we must retain to meet legal, administrative and security compliance standards.
Beyond our site’s built-in protection, you should always maintain personal digital security when accessing online accounts: set a unique complex password for your member account, keep your login credentials properly stored, and log out completely after each use. Avoid letting unauthorized people access your device while logged into your account. We also recommend running firewall and anti-spyware software on your computer to block hacker intrusion and data theft risks. Careless operation may lead to unauthorized access to your device and personal private information.
Eligibility to Use Liora Lovedoll Services
All goods sold on Liora Lovedoll are exclusive adult products, and we do not produce or sell any items suitable for minors. Any user under the age of 18 is strictly prohibited from placing orders on our website, and minors shall not attempt to browse or purchase our products.
Store operators shall not sell, purchase, provide, exchange or disclose any account records, transaction logs or cardholder personal information to external parties by any means, except for authorized requests from payment acquirers, Visa/Mastercard card organizations, or formal legal demands issued by government regulatory authorities.