We currently accept secure online payments through the payment methods available at checkout.
Available payment methods may vary depending on your country, card issuer, billing address, order value, and payment provider approval.

Common payment methods may include:
- Credit cards
- Debit cards
- Other secure payment options shown at checkout

If a payment method is not displayed at checkout, it may not be available for your location or order.

Your payment information is processed securely by our authorized payment provider.
Liora Lovedoll does not store your full card number, CVV code, or sensitive banking information.
For security reasons, some orders may require additional payment verification before processing.

After your payment is successfully completed, you will receive an order confirmation email.
If you do not receive an order confirmation email, please check your spam or junk folder first.
If you still cannot find it, please contact us at: support@lioradoll.com

Because adult dolls are high-value products, Liora Lovedoll may review certain orders before processing.

Additional verification may be required if:
- The billing address and shipping address are different
- The order value is high
- The payment provider flags the transaction for review
- The contact information is incomplete
- The shipping address is changed after payment
- The order appears unusual or potentially fraudulent
This review helps protect both the customer and Liora Lovedoll from unauthorized transactions.

If your payment is declined or fails, please check:
- Card number
- Expiration date
- CVV code
- Billing address
- Card limit
- Bank security settings
- 3D Secure or verification request from your bank

You may also contact your card issuer to confirm whether the transaction was blocked for security reasons.
Liora Lovedoll cannot approve or force a declined payment. Payment approval is handled by your bank, card issuer, and payment provider.

All prices on our website are displayed in USD unless otherwise stated.
If you pay with a card issued in another currency, your bank or card issuer may apply currency conversion fees or international transaction fees.
These fees are charged by your bank or card issuer and are not controlled by Liora Lovedoll.

Orders will only be processed after payment is successfully received.

For made-to-order or custom doll orders, production usually begins after payment confirmation.

For ready-to-ship items, warehouse preparation usually begins after payment confirmation.

Approved refunds will be issued to the original payment method.

Refund processing time may vary depending on the payment provider, card issuer, or bank.

In most cases, refunds may take 3–10 business days to appear in your account after they are processed.

Please refer to our Refund & Return Policy for more details about cancellations, returns, and refunds.

If you have any concern about your order or payment, please contact us first.

We are committed to helping customers and resolving issues fairly.

Opening a chargeback or payment dispute without contacting us may delay the resolution process.

If a chargeback is opened, the order may be placed on hold until the payment issue is resolved.

Liora Lovedoll reserves the right to cancel, refuse, or hold any order if we believe the payment may be unauthorized, fraudulent, suspicious, or in violation of our policies.

If an order is cancelled due to payment risk, any approved refund will be returned to the original payment method.

If you have questions about payment, billing, failed transactions, or order confirmation, please contact us.

Email: support@lioradoll.com